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Join date: Dec 2, 2020
Jan 17, 2021 ∙ 1 min
Score a Customer Success Touchdown!
While every Customer Success organization has their own unique strategy, the end goal remains a constant: To help customers achieve their...
Jan 3, 2021 ∙ 1 min
6 Ways to Measure Customer Satisfaction
Trying to decide which customer satisfaction metric to track? Is NPS the way to go? Should you investigate multiple dimensions by using...
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