Updated: Jan 19, 2021
For anyone tasked with starting a new Customer Success Program, you can find several eBooks, guides and whitepapers to help you along the way. Most of these resources have solid tips and we strongly encourage the reading. Just keep in mind they are often written by Customer Success platform vendors and sometimes contain pieces of advice centered around their unique product functionality they believe is a standout. While this is fine, we think a better approach is to review multiple sources so you can gain a well balanced overview. That's where our below curation comes in handy. Click the below symbols and browse a variety of gems across a broader spectrum of trusted sources.